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Due to the limited timeline for road closures on the course, runners interested in this event are required to maintain a 16 minute/mile pace throughout.
Will you send me a confirmation?
All online registrations will receive confirmation via e-mail. For all other registrations, you may contact the office to verify your registration at 216-623-9933
I didn’t receive my confirmation e-mail, how can I make sure I’m registered?
If your credit card was charged, you are registered for the event.
What do I receive with my registration?
Men’s or Women’s cut tech t-shirt (sizes subject to availability if registering 1-week out from race day). A unique finisher medal Nutrition aid stations every 2-miles Live bib tag chip timing Post race food and drinks Personal results notification Searchable Race photographs
I can no longer participate in the race due to injury or scheduling conflict, what are my options?
We apologize, but all entries are non-refundable. Once we’ve received and processed your entry, you will not receive a refund, you may not give or sell your race number to other people, and entry fees are not transferable to the next year’s race or any other race You are able to transfer your entry to another person for a fee of $10 which can be done online or at a packet pick up. There will be no transfers on race day To complete a Transfer, go to your profile on Runsignup and chose either the refund transfer or gift transfer option. Enter in the Transferee’s name and email to send them the transferring registration. Once the transferee completes the registration, the original registrant is removed from the race. Refund Transfers: Transferee pays the current price of the registration. The original registrant pays a $10 transfer fee Gift Transfer: Transferee’s registration is free. The original registrant pays a $10 transfer fee. For more information follow: https://runsignup.com/How-To/Transfer-To-Another-Runner
If I’m unable to attend and already registered, can I still get my shirt?
Yes! You can pick up your shirt at the packet pick up locations or at our office the following week – we do not mail shirts unless otherwise stated. Please call the Hermes office at 216-623-9933 ahead of time to let us know you are coming
On my registration, I misspelled my name, age, I’ve recently moved, etc. How can I fix this?
You are able to self edit your registration until race week on Run Sign Up. Afterwards, please contact the Hermes office at 216-623-9933 or e-mail email@example.com
PACKET PICK UP INFORMATION
If I’m pre-registered, do I need to bring identification to packet pick up?
It is not required but it’s always a good idea to bring it.
Am I required to pick up my race bib and shirt at packet pick up?
Yes, if you did not choose to have your packet mailed to you, you must pick it up at one of the locations listed. There is no race day packet pickup.
Can someone else pick my race bib and shirt?
Yes, both can be picked up by/for family and friends. It’s always a good idea to bring your confirmation e-mail as well.
Where can I pick up my race packet?
Packet Pickup dates and information can be found HERE
Have your packet mailed to you for only $10 (Deadline for this option is Monday, April 8th)
If you do not get your packet mailed, you can pick up your race packet at one of the packet pickup locations or at the Hermes office.
PLEASE NOTE: THERE WILL BE NO RACE DAY REGISTRATION OR PACKET PICKUP !
RESULTS/AWARDS How is this race timed?
This race is an officially timed event using the disposable Bib tag timing system with state of the art MyLaps equipment. Timing chips are attached directly to the back of your bib number and are to remain adhered for the duration of the event
Where can I see my results?
Results will be posted directly after the race on our website. Locate the race and click the ‘Results’ link or on the home page, go to the Race Results tab. You may need to refresh your browser to view.
You may also opt in during registration to have results emailed and/or texted to you!
When will the results be posted?
Results are posted live - age groups results are updated as runners cross the finish line.
What do I do if my results are incorrect or missing?
After the results have been officially posted, please contact Hermes at firstname.lastname@example.org with detailed information.
We ask participants interested in the 10-Mile distance to be able to hold a 16 minute/mile pace to ensure they complete the course safely. Medical support, water/aid stations, road closures will start to become unavailable to participants. The local police and race organizers will ask you to reroute to a shorter version of the course, or move up onto the sidewalk where you will be required to obey regular traffic laws.
Where is/are the water stop(s)?
Water/Gatorade stops will be located at mile markers 2, 4, 6, and 8.
CarbBoom Energy gels will be provided at water stop 6 and 8.
Are there restrooms (portos) along the course?
There will be plenty of bathroom options for you at the start and finish and stationed portos along the course.
Am I able to bring a stroller or my dog to the race?
Dogs are encouraged to spectate, but are not allowed in the race.
Strollers are welcome, but please stay to the back of the start area for the safety of the runners
Can I wear headphones on the course?
Yes, you can. Please keep volume low to ensure you, and runners around you are safe.
Can I volunteer for the race?
Is there a bag check?
Yes, there will be bag check at the start and bags will be delivered to the finish.
All bags must have their pull tag (tag included on your race bib) attached to their personal bag.
Will race photos be available?
Yes! Photos are complimentary and searchable after the event.
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